Return, Exchange & Refund Policy 
At Aysh, we strive to ensure every order reaches you in perfect condition. Please read our 
Return, Exchange & Refund Policy carefully before placing your order. 
1. Return & Refund Policy 
Returns and refunds are not applicable on sale or discounted items. 
A return or refund request will only be considered if: 
● You received the wrong product. 
● You received the wrong size due to an error from us. 
● The product has a manufacturing defect or was damaged upon delivery. 
All requests are subject to review and approval by the Aysh Customer Support Team. 
Supporting photos or videos may be required for verification. 
If your request is approved, the refund will be processed only to your bank account after 
the returned product has been received and successfully passed our quality inspection. 
Customers are responsible for all courier/shipping charges associated with returning or 
exchanging a product. 
2. Exchange Policy 
Exchange requests must be submitted within 7 days of receiving your order. 
Products are eligible for exchange only if: 
● We shipped the wrong product. 
● We shipped the wrong size. 
● The product has a verified manufacturing defect or arrived damaged. 
To qualify for an exchange, the product must: 
● Be unused, unwashed, and unworn. 
● Be in its original condition. 
● Have all original tags, labels, and packaging intact. 
● Show no signs of alteration, perfume, stains, or damage caused after delivery. 
Aysh reserves the right to reject any exchange request if these conditions are not met. 
Customers are responsible for all courier/shipping charges for exchanges. 
3. Sale Items 
All sale, promotional, discounted, or clearance items are considered final sale. 
These products are not eligible for return, refund, or exchange, except in cases where we 
has shipped the wrong product or the item has a verified manufacturing defect. 
4. How to Request a Return or Exchange 
To initiate a return or exchange: 
1. Contact Aysh Customer Support within 7 days of receiving your order. 
2. Share your Order Number, reason for the request, and clear photos or videos of the 
issue. 
3. Our team will review your request within 2–3 working days. 
4. If approved, you will receive instructions for returning the product. 
5. Refund Process 
Once the returned product is received and successfully passes our quality inspection, your 
approved refund will be transferred to your bank account only. 
Please allow 5–10 working days for the refund to be processed after approval. 
Shipping and courier charges are non-refundable. 
6. Non-Eligible Returns & Exchanges 
The following items are not eligible for return, refund, or exchange: 
● Sale or discounted items. 
● Used, washed, worn, or altered garments. 
● Products without original tags or packaging. 
● Products damaged due to customer misuse or improper handling. 
● Requests submitted after 7 days of receiving the order.